Contact and DMCA
One address for everything: contact@shortscandyporn.com. For copyright notices, put "DMCA notice" in the subject. Questions about a Candy account or payment belong with Candy's own support, not with us.
Which inbox for what
| Topic | Where to write |
|---|---|
| An error on a page, or a question about the site | contact@shortscandyporn.com |
| Privacy on this site | contact@shortscandyporn.com |
| Copyright or takedown | contact@shortscandyporn.com, subject "DMCA notice" |
| Your Candy account, a charge, a refund, canceling | Candy's support team; we have no access to accounts |
Email is the only channel. For a correction, include the page address, what you saw on Candy and roughly when. The cancel guide lists the steps Candy publishes for subscriptions.
Sending a copyright notice
A notice under 17 U.S.C. 512(c)(3) should contain:
- your physical or electronic signature, or that of someone authorized to act for the owner;
- which copyrighted work you say is infringed;
- the exact URL of each page or file on shortscandyporn.com concerned;
- your name, postal address, phone number and email;
- a good-faith statement that the use is not authorized by the owner, its agent or the law;
- a statement, under penalty of perjury, that the notice is accurate and that you are the owner or may act for them.
After you send it
We acknowledge receipt, remove or disable the material if the notice is complete and tell you when that is done, or explain what is missing if it is not. Our target is a reply within two business days; it is a target, not a guarantee. A notice that is knowingly false can expose its sender to damages.
Material that originates from Candy
Posters and free openers on this site are the same public files Candy offers every visitor, used as previews of the official episodes. Rights holders can ask us to act on our copy, and should also contact Candy under its DMCA policy to deal with the original. If a Candy character resembles you or someone you represent, Candy's content removal policy explains its process; let us know too, with the page address, and we will review what we show.
FAQ
How do I contact Candy Porn?
Email contact@shortscandyporn.com for anything, including copyright notices.
Can you cancel or refund my Candy subscription?
No. Only Candy's support can access accounts and payments.
How quickly do you act on a DMCA notice?
We aim to reply within two business days and act promptly on complete notices, without guaranteeing it.